Contact Us
Tell us about your market, product and order requirements
NINGBO XINSHEN INTERNATIONAL TRADE CO., LTD.
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Website
Phone / WhatsApp
ella@nbxinshen.com
kryseis.yu@nbxinshen.com
Address
Room 706-1, Building 2, International Business Center, China Plastic City, Yangming Subdistrict, Yuyao, Ningbo, Zhejiang 315400, China
FAQ
Frequently Asked Question
What products do you currently offer?
Our launch range includes capsule coffee machines, multi-system coffee machines, portable coffee makers and a semi-commercial espresso machine. Additional kitchen appliance categories will be introduced as product materials and compliance are confirmed.
Do you support OEM and ODM projects?
Yes. Available services include logo, product color, packaging, user manual, voltage and plug customization. Availability and MOQ depend on the selected model.
What is your MOQ?
MOQ varies by model. Customized logo, color box and Arabic user manual for XSCM-K0176 and XSCM-K0319 start from 1,000 units per model. KM-S100 OEM MOQ is 385 units. Portable products are quoted by quantity and customization.
Can I order a sample?
Yes. Sample availability and preparation time depend on stock and customization requirements. Sample and courier costs are confirmed before shipment.
What is the standard lead time?
Bulk orders normally require approximately 45-60 days. Certain models may be available sooner; the final schedule is confirmed with the order.
Which payment terms do you accept?
Our current standard term is 50% deposit and 50% balance before shipment, unless otherwise agreed in writing.
Can you provide Arabic packaging and manuals?
Yes. Arabic color boxes and user manuals are available subject to artwork confirmation and the applicable MOQ.
Do you support third-party inspection?
Yes. Third-party inspection can be arranged before shipment. The inspection standard, provider and cost should be agreed in advance.
What warranty do you provide?
The confirmed launch products carry a one-year limited warranty. Coverage and after-sales procedure are stated in the quotation or sales contract.
Which trade term do you use?
Our current standard term is FOB Ningbo, China. Other arrangements can be discussed according to the destination and project.
Are the portable coffee makers supplied with a wall charger?
A Type-C charging cable is included. A wall power adapter is not included.
Are all coffee adapters included?
It depends on the model. XSCM-K0319 includes NS-compatible, DG-compatible and ground-coffee adapters. K-fee-compatible, K-Cup-compatible and POD stainless-steel bowl options are available at extra cost.
Where we are
NINGBO XINSHEN INTERNATIONAL TRADE CO., LTD.
Visitors are welcome at our Yuyao factory. We arrange airport pick-up from Ningbo Lishe
(NGB) or Hangzhou (HGH) on request.